Improving health care access for those with limited incomes and resources is fundamental to Kaiser Permanente’s mission. Our Medical Financial Assistance program (MFA) helps low-income, uninsured, and underserved patients receive access to care. The program provides temporary financial assistance or free care to patients who receive health care services from our providers, regardless of whether they have health coverage or are uninsured. The MFA program is one of the most generous in the health care industry and is available to those patients in greatest need. Through our charity care program, Kaiser Permanente is committed to
Who’s Eligible for Medical Financial Assistance?
Please note, the MFA program is not a form of health insurance and can’t be used to subsidize premiums.
How do I know if my income level meets the guidelines for Medical Financial Assistance?
View the federal poverty guideline charts.
To calculate income level at 200 percent of the federal poverty guidelines, multiply by 2; for 300 percent, multiply by 3; and so on.
Please note that for uninsured patients, charges for emergency and medically necessary care are limited to no more than amounts generally billed to Kaiser members or the Medicare reimbursement rates.
How can I learn more about the Medical Financial Assistance Program and how to enroll?
To learn more about the MFA program and how to enroll, please see the program qualifications and contacts information for the Kaiser Permanente region where you live:
Program information and applications are provided in a variety of languages: