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Kaiser Permanente Online Affiliate

As a External Provider with Kaiser Permanente you are eligible to access Online Affiliate

  • Online Affiliate is Kaiser Permanente's EPIC-based online tool for users to verify member eligibility and benefits, view referrals/authorizations, and patient medical records.
  • Claims Status Online is offered in conjunction with Online Affiliate. This functionality allows users to view claim information including, but not limited to:
    • Claims status
    • Claim details (service date, deductible, co-pay, billed amount, allowed amount)
    • Check number/received date 

Video Overview of KP Online Tools*

Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.

Video Overview of Claims Status as a Guest User*

View claim status as a guest user*

Contact Information

You may reach out to any member of the KP Online Affiliate team by using the contact information provided below.

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