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Confirm eligibility

Confirm commercial & Medicare eligibility
Self-funded eligibility

Confirm commercial & Medicare eligibility

As a contracted provider, you are encouraged to verify eligibility for commercial or Medicare members. Do not assume that coverage is in effect because a person produces a Kaiser Permanente member ID card.

You should always confirm that the patient is currently a Kaiser Permanente commercial or Medicare member in the region that authorizes services for the member.

Please select the member's region from the following list for additional information:

If you are unable to verify eligibility or need additional assistance, please call the Member Services phone number (also known as “Customer Services” in some regions). Note: the Member Services phone number may also appear on the back of the member's ID Card.

Self-funded eligibility

Kaiser Permanente offers plans that are self-funded as part of our offerings to employer groups.

Learn about member eligibility for self-funded members.

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