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Claims

Claims information

View our processes and procedures for submitting a claim, claims status, and claim payment information for commercial and Medicare members.

Claims - ambulance

Find out about our claims processes for ground and air transport services.

Appeals

Understand our process and procedures for appealing claims for services provided to members in our commercial, Medicare and Self-funded programs.

Electronic Data Interchange (EDI)

Learn about the Electronic Data Interchange (EDI) tansactions currently supported by Kaiser Permanente.

ICD-10 information and overview

Find information on Kaiser Permanente's approach to ICD-10 implementation, as well as other useful ICD-10 resources..