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Kaiser Permanente Online Affiliate Tool

As a Contracted Provider with Kaiser Permanente you are eligible to register for access to KP Online-Affiliate

  • KP Online-Affiliate is Kaiser Permanente's EPIC-based online tool for users to verify member eligibility and benefits, and view patient medical records.
  • Claims Status Online is offered in conjunction with Online-Affiliate. This functionality allows users to view claim information including, but not limited to:
    • Claims status
    • Claim details (service date, deductible, co-pay, billed amount, allowed amount)
    • Check number/received date 

View claim status as a guest user

Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.

Contact Information

You may reach out to any member of the KP Online-Affiliate team by using the contact information provided below.
Email: KP-NCAL-OnlineAffiliate@kp.org