KPIC Health Insurance Plans
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Contact us


      For In-network HMO benefits:
      You and your employees can call one of the numbers below for answers to questions about their benefits, I.D. cards, copayments, facility information, claims, service issues and more.
      1-800-464-4000 (English)
      1-800-788-0616 (Spanish)
      1-800-757-7585 (Chinese dialects)
      1-800-777-1370 (TTY)
      Monday through Friday
      7 a.m. - 7 p.m.
      Saturday and Sunday
      7 a.m. - 3 p.m.

      For Participating and Non-Participating Network benefits:
      Kaiser Permanente Insurance Company customer service 1-800-788-0710 Monday through Friday 7 a.m. to 7 p.m. Saturday and Sunday 7 a.m. to 3 p.m.

      Deductible Plans for Individuals Member service contact info:
      Hours of operation for the Member Service Call Center:
      Monday through Friday : 7 a.m. - 7 p.m. (PT)
      Saturday and Sunday: 7 a.m. - 3 p.m. (PT)
      Phone number: 1-800-464-4000