Man with cap and tie at train station
Older woman with adult daughter cooking

Contact us

      For In-network HMO benefits:
      You and your employees can call one of the numbers below for answers to questions about their benefits, I.D. cards, copayments, facility information, claims, service issues and more.
      1-800-464-4000 (711 TTY) (English)
      1-800-788-0616 (Spanish)
      1-800-757-7585 (Chinese dialects)
      Monday through Friday
      7 a.m. - 7 p.m.
      Saturday and Sunday
      7 a.m. - 3 p.m.

      For POS, PPO, and Out-of-Area Member Services:
      Call Kaiser Permanente Insurance Company customer service at 1-800-788-0710 (711 TTY) Monday through Friday 7 a.m. to 7 p.m.


      The information provided on this web site is drafted in compliance with applicable California legislation and regulations and is intended solely for use by California residents. As such, this information neither purports nor should be construed to purport to sell, solicit, offer or advertise to any entity or individual who is not a resident of California.