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PPO Plan

For Members

Important Notice Regarding Coronavirus (COVID-19) and your Benefit Plan

Experience care your way. The PPO plan empowers you to choose how and where you get care, and how to manage your costs.

Quick Documents and Links

Provider Directories

Provider Options by Location:

In Kaiser Permanente States: The PHCS Network for KPIC provides access to care in the Kaiser Permanente states of CA, CO, GA, HI, MD, OR, VA, WA, and DC.

In Non-Kaiser Permanente States: The CignaPPONetwork* only provides access to care in non-Kaiser Permanente states

*Disclaimer: The Cigna PPO Network refers to providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.

PPO Pharmacy Locator Tool

Drug Formulary

Formulary with Specialty Drug Tier – MedImpact Pharmacy (Non-grandfathered)

Standard Formulary – MedImpact Pharmacy (Grandfathered)

MedImpact Immunization List for 2022

Claim forms

Medical Claim Form

MedImpact Prescription Drug Claim Form

Documents and forms

PPO Member Handbook

PPO Plan Overview

PPO Plan Overview, en Espanol

Kaiser Permanente Insurance Company – Small Group PPO 2023 Plain Language Filing

Kaiser Permanente Insurance Company - Small Group PPO 2024 Plain Language Filing

Kaiser Permanente Insurance Company - Large Group PPO 2024 Plain Language Filing

Walgreens Home Delivery Prescription Services

Walgreens Home Delivery Prescription Services en Espanol

Filling Prescriptions at MedImpact Retail Pharmacies

Filling Prescriptions at MedImpact Retail Pharmacies, en Espanol

MedImpact Standard Commercial Guidelines

Permanente Advantage – Precertification and Care Management

Permanente Advantage – Precertification and Care Management, en Espanol

Permanente Advantage Precertification Request Form

HIPAA Authorization Form

Member Care Transition Form

Member Care Transition Form, en Espanol

Nominate a PHCS Provider

Small Group Transparency in Coverage

Preparing for your Appointment

Preparing for your Appointment, en Espanol

Confidential Communication Request Form (English)

Confidential Communication Revocation Form (English)

Your Rights and Protection Against Surprise Medical Bills

Understanding Your Plan and Benefits

Learn about the features and benefits of the PPO plan under the provider and pharmacy tiers.

How to Access Covered Care

Learn how to get care with each of the PPO Tiers.

Finding Doctors and Facilities

With two provider networks, you can choose your provider and where to get care.

Pharmacy

Where and how to fill prescriptions.

Precertification

An overview of precertification and how to obtain it.

Claims

When you need to file a claim and how to submit one to Kaiser Permanente Insurance Company.

Member Support

Where and how to get member support.

Coverage Documents

Need a coverage document?

Documents and Forms

View, download, or print commonly used forms, FAQs, and other documents here.