Contact Us

Requests to the Release of Information Department:
We accept email, mail, and drop-off submissions (at any of our three locations or your local Member Services desk).

In all correspondence, please include the name, date of birth, and health record number of the person who received care.

Email: nw.roi@kp.org
Phone: (503) 571-5051 (8 am to 4:30 pm, Monday through Friday), Toll Free: 800-813-2000
Mail:
   Release of Information
   Kaiser Permanente
   10220 SE Sunnyside Road, Clackamas, OR 97015

Requests to your clinical team:
Email your clinical team
via kp.org for further instructions. You may also find their phone number by calling 503-813-2000 or 800-813-2000 or via kp.org to call them for further instructions.

Still not sure who to contact with your questions? Email or call the Release of Information department using the contact information above, we would be happy to assist you.