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Important: National Claims Administration Change Healthcare Claims Processing FAQ

Welcome to the Community Provider Portal!

Southern California

Announcements

  • For alternative EDI solution options, please see our Claims page section, which includes the different EDI Clearinghouses Kaiser Permanente connects with and special solutions available from Office Ally for FREE bulk and individual claim submissions to KP. 
  • Member eligibility can be viewed through one of our self-service tools. Sign-On or Register to access KP Online Affiliate, or view member eligibility as a guest user.
  • Register for Online Affiliate or sign-on to begin submitting online disputes, appeals, supplemental claim attachments or request for information (RFI). Learn more about our new Claim submission tools and partnership.
  • Please note that Self-Funded member claims may not be available in this self-service tool. If your inquiry is about a Self-Funded member claim, please sign on to the Self-Funded plans online tool.

Our online resources provide quick and easy access to the information you need to work effectively with Kaiser Permanente and to provide the best possible service to our members.

We are committed to promoting the total health of Kaiser Permanente members. We appreciate the services you provide to support that mission.

Kaiser Permanente members may access your account to message your doctor, fill prescriptions, and view your medical record by visiting kp.org.

Please be advised that Claims Status information can only be obtained through one of our self-service tools. Please use our Guest Access feature or sign up today for Online Affiliate.

 

Provider resources